Your Privacy Matters

I. Collection of Data

When Tutor Users access or engage with LinguaFlow, the Company may gather the following:

• Primary Information: Such as Name, Email Address, and Password.
• Content that users upload or create on LinguaFlow platform.
• Any other data voluntarily shared by the user.

Additionally, LinguaFlow collects non-identifiable information including:

• Logs from browsers when accessing LinguaFlow's services.
• User interaction patterns, specific device details, and cookie-related data.

II. Use of Data

LinguaFlow uses the collected data for various purposes, including:

• To improve, provide, and customize our services.
• For research, to communicate with users, process payments, and offer tailored experience.
• To safeguard against potential fraud, enhance security measures, and ensure compliance with legal requirements.

User data will be retained for as long as necessary to fulfill the purposes for which it was collected, in compliance with our legal obligations, dispute resolution, and enforcement of our agreements.

LinguaFlow uses only strictly necessary cookies and local browser storage to keep you signed in and to keep your session secure. These are essential to provide the service you request and cannot be switched off. We do not use advertising cookies or third-party tracking. Should we introduce optional analytics in the future, we will ask for your consent first and you can review or change your choices at any time through our cookie preferences or your browser settings.

LinguaFlow is committed to maintaining the privacy and security of your personal data. As part of our operations, we may collect Personal Data through Google APIs, which are subject to strict usage limitations. It is our policy to never utilize this data for advertising purposes, nor will it be accessed by our staff, unless specific circumstances apply. Such exceptions include instances where we have received your explicit permission, when access is essential for security reasons, in order to fulfill legal obligations, or when the data is processed in a manner that renders it anonymous and aggregated.

Our practices concerning the handling, usage, and transfer of Personal Data obtained via Google APIs are fully aligned with the Google API Services User Data Policy, especially regarding the Limited Use Requirements. Rest assured, LinguaFlow prioritizes your privacy in compliance with these guidelines.

III. Data Sharing

LinguaFlow assures users that their personal data will neither be sold nor rented to third parties. Third-party service providers essential for LinguaFlow's operations might have access to the data based on contractual agreements ensuring the protection of your data.

Entities potentially having access include:

• Stripe (Billing: manages financial transactions).
• Brevo (Email Services: handles the sending and management of emails).
• Amazon AWS (Hosting: ensures the protection of user data and provides service infrastructure).
• Google Analytics and Microsoft Clarity (Data Analytics: analyze user data to offer insights).
• OpenAI and Anthropic (Generative AI: generates content based on user input).
• Google reCAPTCHA (Security: helps prevent spam and abuse by analyzing user interactions). The service is subject to Google's Privacy Policy and Terms of Service.
• Other relevant third-party entities as required.

LinguaFlow may also anonymize and aggregate data, subsequently sharing such de-identified data with third parties. Additionally, data may be disclosed when required for legal reasons, ensuring safety, or during business transitions, always ensuring adherence to privacy standards.

IV. Cross-border Data Management

LinguaFlow might need to transfer user data across borders and jurisdictions, possibly exposing the data to areas with different data protection rules. By using LinguaFlow's services, users consent to such transfers, trusting LinguaFlow to uphold protective measures as required by relevant laws.

For such cross-border transfers, LinguaFlow uses mechanisms like standard contractual clauses to ensure data is protected as per relevant standards.

V. Data Protection

LinguaFlow employs several measures to protect users' data:

• Storage solutions via Amazon AWS.
• Encrypted data transmission using HTTPS.
• Password protection mechanisms; with passwords stored securely in hashed formats.

Users are reminded to maintain their password's confidentiality and to be vigilant with communications received from LinguaFlow.

In the unfortunate event of a data breach, we will notify affected users and take appropriate measures to mitigate the breach as mandated by relevant laws.

VI. Limitations and Third-party Interactions

While LinguaFlow is dedicated to maximizing security, the Company cannot assure immunity from all potential breaches or unauthorized access. Interactions with third-party platforms (like browser extensions) might impact users' data privacy on LinguaFlow. The Company isn't responsible for the security practices of these external entities.

Users are advised to familiarize themselves with the privacy policies of third-party platforms they interact with.

Our platform may contain links to external sites. We are not responsible for the privacy practices or content of such external sites.

VII. Users' Rights and Control Over Data

Users have the right to:

• Access their data.
• Modify their data.
• Transfer their data.
• Delete their data.

For exercising these rights, users should contact: support@linguaflow.online.

Users can opt out of marketing or promotional communications by clicking on the "unsubscribe" link located on the bottom of our emails or by contacting support@linguaflow.online.

VIII. Children's Data Protection

LinguaFlow's services are designed for individuals above 13 years of age. The Company does not intentionally gather data from those under this age. If unintentional collection occurs, immediate corrective actions, such as deletion, will be initiated.

If you are a parent or guardian and believe that your child has provided personal data to LinguaFlow without your consent, please contact us.

I. Collection of Data

When Student Users access or engage with LinguaFlow, the Company may gather the following:

• Account Information: Name and email address provided during sign-up via Tutor User invitations.
• Usage Data: Pages visited, interaction history, completed assignments.

II. Use of Data

Collected data is used for:

• Providing educational services and improving user experience.
• Compliance with legal requirements and service security.

User data will be retained for as long as necessary to fulfill the purposes for which it was collected, in compliance with our legal obligations, dispute resolution, and enforcement of our agreements.

LinguaFlow uses only strictly necessary cookies and local browser storage to keep you signed in and to keep your session secure. These are essential to provide the service you request and cannot be switched off. We do not use advertising cookies or third-party tracking. Should we introduce optional analytics in the future, we will ask for your consent first and you can review or change your choices at any time through our cookie preferences or your browser settings.

LinguaFlow is committed to maintaining the privacy and security of your personal data. As part of our operations, we may collect Personal Data through Google APIs, which are subject to strict usage limitations. It is our policy to never utilize this data for advertising purposes, nor will it be accessed by our staff, unless specific circumstances apply. Such exceptions include instances where we have received your explicit permission, when access is essential for security reasons, in order to fulfill legal obligations, or when the data is processed in a manner that renders it anonymous and aggregated.

Our practices concerning the handling, usage, and transfer of Personal Data obtained via Google APIs are fully aligned with the Google API Services User Data Policy, especially regarding the Limited Use Requirements. Rest assured, LinguaFlow prioritizes your privacy in compliance with these guidelines.

III. Data Sharing

Data is shared with:

• Associated Tutor Users and schools for educational purposes.
• Third-party service providers under data protection agreements.
• Legal Authorities, if required by law.

Entities potentially having access include:

• Brevo (Email Services: handles the sending and management of emails).
• Amazon AWS (Hosting: ensures the protection of user data and provides service infrastructure).
• Google Analytics and Microsoft Clarity (Data Analytics: analyze user data to offer insights).
• Other relevant third-party entities as required.

IV. Users' Rights and Control Over Data

Student Users have the right to:

• Access their data.
• Modify their data.
• Transfer their data.
• Delete their data.

For exercising these rights, users should contact: support@linguaflow.online.

V. Guardian Consent for Minors

By signing up to use LinguaFlow's services, Tutor Users acknowledge, affirm, and pledge to LinguaFlow that they or their institution have obtained all necessary parental or eligible student written consent to share the personal data of their students with LinguaFlow when consent is the applicable lawful basis, in each case, solely to enable LinguaFlow's operation of the service.

By using LinguaFlow's services, users over the age of 13 acknowledge and agree to this Privacy Policy. LinguaFlow's services are designed for individuals above 13 years of age. The Company does not intentionally gather data from those under this age. If unintentional collection occurs, immediate corrective actions, such as deletion, will be initiated.

VI. Cross-border Data Management

LinguaFlow might need to transfer user data across borders and jurisdictions, possibly exposing the data to areas with different data protection rules. By using LinguaFlow's services, users consent to such transfers, trusting LinguaFlow to uphold protective measures as required by relevant laws.

For such cross-border transfers, LinguaFlow uses mechanisms like standard contractual clauses to ensure data is protected as per relevant standards.

LinguaFlow employs several measures to protect users' data:

• Storage solutions via Amazon AWS.
• Encrypted data transmission using HTTPS.
• Password protection mechanisms; with passwords stored securely in hashed formats.

Users are reminded to maintain their password's confidentiality and to be vigilant with communications received from LinguaFlow.

In the unfortunate event of a data breach, we will notify affected users and take appropriate measures to mitigate the breach as mandated by relevant laws.